Last Updated: August 2026
At 1st Call Renewables Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
1st Call Renewables Ltd
75 Godwin Street
Bradford, BD1 2SH
Email: contact@1stcallrenewables.co.uk
Phone: 01274 442794
We act as the data controller for the personal information we collect and process.
We may collect and process the following information:
Name
Email address
Telephone number
Property address
Service enquiries
Appointment details
Any information provided through contact forms, emails, or telephone conversations
When you visit our website, we may collect:
IP address
Browser type and version
Device information
Pages visited
Time and date of visits
Website usage statistics
This information helps us improve website performance and user experience.
We use your personal information to:
Respond to enquiries and requests
Provide quotations and services
Arrange appointments and site visits
Process invoices and payments
Communicate regarding ongoing work
Improve our website and services
Comply with legal and regulatory obligations
Prevent fraud and maintain security
We process personal information under one or more of the following lawful bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
We do not sell or rent your personal information.
We may share information with:
Employees and authorised contractors
Service providers supporting our business operations
Professional advisers
Regulatory authorities where legally required
All third parties are required to handle your information securely and in accordance with applicable data protection laws.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.
When information is no longer required, it will be securely deleted or anonymised.
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, disclosure, or alteration.
While we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Under UK data protection legislation, you may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your information
Restrict processing of your data
Object to certain processing activities
Request transfer of your information
Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the details provided below.
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance functionality.
You can manage or disable cookies through your browser settings. However, some website features may not function correctly if cookies are disabled.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations. Any updates will be published on this page.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
1st Call Renewables Ltd
75 Godwin Street
Bradford, BD1 2SH
Email: contact@1stcallrenewables.co.uk
Phone: 01274 442794
If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the UK’s data protection authority:
Information Commissioner’s Office (ICO)
The ICO is responsible for upholding information rights and data protection laws within the United Kingdom.
